(i) Who are we?
The Academy of Experts is an unincorporated association with registered office at 3 Gray's Inn Square, London, WC1R 5AH ("TAE"). When we refer to "we", "us" or "our" we mean The Academy of Experts and our partner training provider organisation ARA Conference Services ("ARACS"), a company incorporated in England and Wales (Company Number 04295914) and having its registered office at 3 Gray's Inn Square, London, WC1R 5AH.
TAE and ARACS are joint controllers in respect of the personal information which we hold about you as ARACS provide services such as training and events on behalf of TAE and process data in conjunction with TAE for the joint purposes of running TAE and providing associated services such as administration and membership management.
TAE provides accreditation of Expert Witnesses and a comprehensive r ange of training courses to enable members and others to develop their expert skills. TAE is also a training and accreditation body for ADR Neutrals, including Mediators, Conciliators and Expert Determiners.
TAE was founded in 1987 with the objective of providing, for the first time, a professional body for experts to establish and promote high objective standards. Although there is representation on the Academy's Council from the legal profession the majority of the officers, including the Chairman, are practising Experts - The Academy of Experts is run by Experts for Experts and those using them.
(iii) Contact Us
The Academy of Experts
3 Gray's Inn Square
ARA Conference Services
3 Gray's Inn Square
If we are unable to deal with your complaint to your satisfaction, you have the right to notify the Information Commissioner's Office (ICO) by calling their helpline on: 0303 123 1113 or by writing to them at:-
Information Commissioner's Office
(iv) Key Terms
When we refer to Data Protection Legislation we mean the General Data Protection Regulation (Regulation (EU) 2016/679) ("GDPR") and the Data Protection Act 2018 ("DPA").
Personal information is information that can be used to identify or contact a specific individual, such as a name, address, telephone number, email address, etc., and also online identifiers and location data such as IP addresses and mobile device IDs.
Special category data means personal data revealing your racial or ethnic origin; political opinions; religious or philosophical beliefs; or trade union membership; and genetic data; biometric data; data related to your health or data concerning your sex life or sexual orientation; and Criminal convictions data.
Criminal convictions data means personal data relating to the alleged commission of offences by you; or proceedings for an offence committed or alleged to have been committed by you or the disposal of such proceedings, including sentencing.
A controller is someone who decides why personal data is to be collected and how it will be used and treated.
A processor is someone who processes personal data on behalf of the Controller and in accordance with the Controller's instructions.
(v) Updating your personal information
Please contact us soon as possible after there is any change to your personal details, including your contact details.
(vi) How do we keep your personal data safe
We take the security of your personal information seriously. When you submit personal information to us, we use industry standard security technology to guard your information. In addition, we have security procedures in place to protect our paper-based systems and computerised databases from loss and misuse, and only allow access to them when it is necessary to do so, and then under strict guidelines as to what use may be made of the personal information contained within them.
Where we issue you with a password, for access to certain areas of our digital platforms, you are responsible for keeping your password secure and confidential. Please do not share or disclose your password to any other person. If you think that your password to our systems has been compromised, please contact us immediately.
We cannot guarantee the security of your home computer or the internet, and any online communications (e.g. information provided by email or our website) are at the user's own risk.
(vii) Third party links
Please note that our Websites and other digital platforms may contain links to third party websites/digital platforms which are provided for your convenience.
(viii) Your Rights to Your Personal Information
You have certain rights under the Data Protection Legislation which can be exercised by contacting us at
The Academy of Experts
3 Gray's Inn Square
ARA Conference Services
3 Gray's Inn Square
- the right to access the personal data held about the you by making a subject access request in accordance with the Data Protection Legislation. We may charge a reasonable fee when a request is manifestly unfounded or excessive;
- the right to have your personal data rectified if it is inaccurate or incomplete;
- the right to request to have your personal data deleted in certain specific circumstances as set out in the Data Protection Legislation;
- the right to request to restrict the processing of your personal data in certain specific circumstances as set out in the Data Protection Legislation;
- the right to ask us not to process your personal data for marketing purposes or for purposes based on our legitimate interests in certain specific circumstances as set out in the Data Protection Legislation;
- the right to ask us to not undergo automated decision making; and
- where you have provided consent, the right to withdraw such consent at any time.
Further details about your rights can be found on the ICO's website at https://ico.org.uk/.
There are some exemptions to the above rights that are permitted under the data protection legislation. If you have any queries as to what these are then please get in touch.
Please note that if you choose to exercise your rights to have personal data restricted or deleted, then we may not be able to provide you with a full service.
We will need you to provide identification in order to comply with your request to exercise your rights. Once we have received your information request, and your identification, we will respond within the required timescales unless a permitted exemption applies.
(ix) Do We Share Your Personal Information?
We will not sell, trade or lease your personal information to others.
The following third parties may also have access to your personal information and, in some circumstances, your special category data (if applicable), for the purposes noted below:
- Any other person who is authorised to act on your behalf;
- Regulators, government departments, law enforcement authorities, tax authorities and insurance companies;
- Any relevant dispute resolution body or the courts;
- We may need to disclose your details, if required, to the police, regulatory bodies or legal advisors, to comply with our legal obligations;
- We share your personal information with our partner training provider organisation, ARA Conference Services, who run all of our training courses and events and who manage the day-to-day operations of TAE;
- Where you attend an event/training session outside of our premises, we may also share your information with the venue and/or trainer;
- We may share your personal information with our trainers, assessors and committee members to allow us to administer your membership and ensure that you are a fit and proper person for TAE;
- If you are a member of our Accredited Accounting Expert Witness Register ("Register"), we may share your information with ICAEW (Institute of Chartered Accountants in England and Wales) who assist us inmaintaining this Register;
- We may share your personal information with our independent auditors who are currently Greenaway;
• We may share your personal information with our independent auditors;
We may share your personal details (if you are a member of TAE) with our Professional Indemnity Insurance Scheme for members of TAE;
We may share your personal data with our current confidential waste management providers;
We may share your personal data with our email and document management system;
We may share your personal data with our CCTV camera hosting company;
We may share your personal data to print our journal and send on to our members;
We may share your personal data with the organisations we use to process all of our payments;
Where we host an event outside of the EEA, we may share your personal information with venues/hotels in accordance with their rules;
We may share your personal data with our landlords;
We may share your personal data with our e-mail generator organisation for sending emails to members and those interested in receiving our updates;
We may share your personal data with our cloud storage provider; and
We may share your personal data with the organisation we use to back up our files.
(x) General Retention Periods
We will not hold your personal information for any longer than is necessary, unless we are required to keep your personal data longer to comply with the law and any regulatory requirements, including tax requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
We will destroy your credit or debit card details as soon as we have processed your payment. If you make a payment via our website then your payment is processed through SagePay by WorldPay or PayPal and we cannot access this information.
Please note that this section refers to general retention only and specific retention conditions may apply depending on how you interact with us. Please refer to the Specific Section(s) below for further details.
(xi) Surveys, feedback forms and questionnaires
We may ask you to fill in questionnaires or surveys via one of our digital channels or by post. The anonymous data collected by such questionnaires or surveys will only be used by us to:
- to carry out market research so that we can improve the products and services we offer;
- respond to Government Consultations and make representations on behalf of Experts and Dispute Resolvers;
- to personalise and improve your experience.
There may be circumstances where you are given the opportunity to receive the results of our surveys by giving us your name and/or email address. This is with your consent only.
(xii) European Economic Area
The data that we collect from you will usually be stored inside the UK or the European Economic Area (EEA).
We also may transfer data outside the UK or the EEA where our, service providers host, process, or store data outside the UK or the EEA. Where we do this, we will ensure that the transfer is to a country covered by a decision of the European Commission or is otherwise made in circumstances where we have put appropriate safeguards are in place to protect your data in accordance with the Data Protection Legislation. Any service providers which are out with the EEA are all certified under the EU-US Privacy Shield:
We may also have to transfer your data outside of the EEA where you sign up to an event or training course run and hosted by us outside of the EEA.