The first Module in TAE's Commercial Mediation Training Course.
This two day course is the foundation course for applicants for the Academy's Register of Qualified Mediators.
It provides a complete introduction to ADR in all its different guises and scrutinizes Mediation in depth.
Mediation is a flexible process but it has its own basic procedures. These procedures and the Mediator's techniques are examined and then applied by 'role play' to Case Studies which have been designed to highlight and develop the Mediator's skills.